Creating World Class Service Organizations

Auslyn Group has been assisting hundreds of organizations from around the world with their IT Service Management challenges for over 15 years. Enabling IT to become the World Class Service Center they strive to be.

Whenever you work with Auslyn Group, you can trust that you’re in great hands.

Certified Experts Providing Top-Notch Service Management Solutions

Our staff is the best in the industry and sets the standard for personalized service. Whether you need an assessment or a full range of training courses, we are the industry partner you can trust.

Why Choose Auslyn Group?

Personal Service

Customer service seems to be a lost art in business today. We make it a priority to build a positive and sustained relationship with each of our customers. We strive to know you and your organization.

Experienced Professionals

Our instructors and consultants are top-notch. Real industry experience sets us apart from the competition. Our small team of A+ players can run circles around the standard players in the industry. Quality is key.

Modern Solutions

We teach and apply the latest best-practice solutions in the industry. And, we’re experienced in multiple frameworks and technologies. With a broad range of capabilities, we are probably fluent in your technical language.

Competitive Prices

As a lean organization, we’re always looking to reduce waste in our own operations. The result of this effort means our pricing is the best value in the industry. We can help maximize your training and consulting budgets.

Friendly & Reliable

We deliver what we promise, and our promises focus on experience. Building the right relationships is critical to success – and success is mutual. Work with us to find out how refreshing the right relationships can be.

Simple Contracting

We offer simple, human-readable contracting for our training and advisory services. We take the guess-work out of doing business and put the customer first. Our pricing and terms are simple and transparent.

Our Clients Say

Our company had completed the ITIL® Expert track with Auslyn Group and truly enjoyed the course, content, exercises and more specifically how it was tailored to our organization for better understanding.

K. Schneider

Must say the ITIL® Foundations course with the Simulation is the best course I have ever attended. Would highly recommend Auslyn Group....and do not miss the simulation with the class.

D. Koons

The instructors we have had deliver all (well over 60) of our ITIL® courses and Simulations have been top notch with a great deal of real world experiences to drive the message home.

J. Moquin